Basics

Name	Chase Sharp
Label	Technical Support Specialist
Email	Chasesharp96@gmail.com
Url	https://chazae.github.io
Summary	A multifaceted tech specialist with a passion for solving puzzles.

Work

• 2023.04 - 2025.03

  Bellingham, Washington

  Line Cook/Tech Support

  The Sandwich Odyssey

  Worked and maintained an industrial sized range. As the main sandwich shop on a high volume street, cooked around 10+lbs of meat per hour daily . Help setup, run, and breakdown multiple catering events every year. Diagnose and repair a Cisco Router or work computer running Windows 11 to restore online ordering capability.

  • Network Troubleshooting
  • Router Configuration
  • Independent Work
  • High Volume
  • Catering

• 2023.01 - 2023.04

  Bellingham, Washington

  Account Associate

  T-Mobile

  As an Account Associate at T-Mobile I was on the front lines of calls for Customer Support. Most calls were regarding account statements, and billing questions. In addition to these calls, I would assist customers by configuring cellphones, routers, and ESIM profiles.

  • ESIM Configuration
  • Gateway Setup
  • Cellphone Initialization
  • Onboarding
  • Cellphone/Plan Sales

• 2019.11 - 2022.12

  Bellingham, Washington

  Retail Closing Lead

  Vaughns Ventures

  As a Retail Associate at Vaughns Ventures main my responsibilites involved sales, customer retention, and technical support. As a small retail business, their sales depended on the loyalty of their regulars.

  • Retail
  • Soft Skills
  • Interpersonal Skills
  • Conflict Management
  • System Troubleshooting

Certificates

	Network+ N10-009
	CompTIA	2025-04-13

Education

• 2020.03 - 2022.01

  Bellingham, Washington

  Associates in Science

  Whatcom Community College

  Cybersecurity

  • Cisco Networking I, II, and III
  • Network Security I and II
  • Open Source Operating Systems
  • Digital Forensics
  • Industrial Control System Security

• 2014.09 - 2018.03

  Bellingham, Washington

  Bachelors in Science - 134 Credits Completed -- Minor in Mathematics

  Western Washington University

  Computer Science

  • Data Structures
  • Computer Programming 1
  • Computer Programming and Linear Data structure
  • Calculus 3
  • Linear Algebra
  • Probability & Statistics

Skills

	Cisco Networking
	Ability to configure Cisco Devices through the Cisco IOS CLI
	Expert knowledge of TCP/IP, BGP, EIGRP, and OSPF
	Extensive practice with the OSI model
	Able to configure, administrate, and repair both Windows and Linux Operating systems.
	Tenacious Troubleshooter
	Experience hardening Switches/Routers/Operating Systems

	Support Ticket Software
	Knowledgeable of Freshdesk/Zendesk/Salesforce/Service Desk/Bold Desk
	Clear, descriptive, and communitive documentation
	Proficient with Inventory Management
	Experience working within Service Level Agreements
	Familiar with Network Maps
	Quickly complete Customer Service Requests

	Cloud Services
	Microsoft Azure
	Amazon Web Services (AWS)
	Google Cloud Platform
	Highly Proficient with Python/Javascript
	Seasoned Data Analyzer
	Experience creating/reading JSON files

	Soft Skills
	Easily builds Customer Rapport
	Highly Proficient Customer Retention
	Effective Conflict Managment
	Expert Onboarder
	Patient Listener
	Open Communicator

Interests

	Cybersecurity
	Red Team/Blue Team Labs
	CTF Competitions
	JTagging
	Rooting
	Hardening
	Social Engineering

	Game Design
	Blender
	Animation
	3D Modeling
	Unreal
	Game Balance
	State Machines

	Cinema/Shows
	5th Element
	Dexter
	BoJack Horseman
	Dredd
	The Silence of the Lambs
	Shrinking

References

	Lauren Beyer
	Owner of The Sandwich Odyssey.

	Erin Lapsansky
	Manager at Vaughns Ventures

Projects

• 2024.07 - Current

  Stake

  A vampire themed Rogue-like FPS. Explode enemies with gruesome physics based combat.

  • Vampires
  • Physics
  • Low-Poly Assets
• 2014.04 - Current

  Pentest Lab

  I've created a variety of pentesting labs throughout my life. The project provides gives an example setup of what I might use to practice exploits on preconfigured machines. It is a step by step guide on how to set up one of these labs, and how to make sure that it is contained locally. These labs help me prepare for both defense and offense in a live enviroment setting.

  • Metasploit
  • Linux (Kali/Ubuntu/Fedora)
  • Windows (Server 2022/2019/2016), Snort, Burpsuite, JohnTheRipper
• 2023.10 - Current

  Samurai Slice

  A vampire themed Rogue-like FPS. Explode enemies with gruesome physics based combat.

  • Made using GODOT
  • 2D Pixel Art
  • Side-Scroller
  • State Machines through Enumeration
• 2021.04 - 2021.04

  GameJam: Fish & Ships

  2D ship shooter with physics based movement

  • 2D Pixel Art
  • Physics based movement
  • Made in 48 Hours
  • Shannon Smidgely
• 2019.09 - 2019.09

  USBank CTF

  A day long CTF competition hosted by USBank. Various schools across the nation competed on this challenge. I placed first amongst all the students competing at WCC.

  • Directory Tree Traversal
  • OWASP SQL Injection Cheat Sheet
  • Top Score at WCC
• 2017.07 - 2017.07

  GameJam Game: Wonderland

  A short zelda inspired game featuring WASD-movement and basic melee combat.

  • Made with Unity
  • C# scripts
  • Low-Poly Assets/Animations
• 2015.09 - 2017.06

  National Collegiate Cyber Defense Competition - Pacific Rim

  An annual cyber defence competition with sponsers and representatives from the FBI, CIA, and private defense contractors. In order to prepare for the competition we met twice weekly throughout the school year and specialized in specific administrative roles. In 2016 we placed 2nd in the state.

  • Domain Controller Hardening
  • Real-World Experience
  • Group Collaboration
• 2014.05 - 2014.05

  PicoCTF 2014

  The first CTF competition I ever competed in. I was able to exectute a buffer overflow attack, though I did not fully understand how it worked. It set me on a lifetime mission of learning.

  • Buffer Overflow
  • Heap Overflow
  • SQL Injection